General Event Information

GENERAL INFORMATION

We will update this page with any general information about this year’s festival. Keep checking back, and if you have a question we haven’t answered or message us on our Facebook page.

FESTIVAL OPERATING TIMES

The festival runs from the 25th to 27th October and has different opening and closing times each day. Click here to download the full program and operating times.

ENTRY FEE

The entry fee this year will be $2.50 per adult with children under 12 free. ATM’s will be available at the main gate on Woogaroo St.

ATM SERVICE

There will be two ATM centres operating at the event precinct over the weekend. The first ATM is located in Sideshow alley, and you will find it at the ticket booth for the rides and is provided by Kay Dee Promotions. 

The second ATM is provided by ATM 2 GO, and will be located within our lifestyle markets opposite the food court.

Click here to download the event map to see ATM locations.

FIRST AID

There will be a first aid station present at the festival. Click here to download the event map to see the first aid location.

FIREWORKS VIEWING

Unlike in previous years there will not be a separate area that you need to go to in order to watch the fireworks. Please do not attempt to enter at the end of the field as it will be entirely within the fireworks safety exclusion zone.  Fireworks will be visible from all areas within the festival precinct.

ENTRY GATES

There will be two gates this year; One Gate opposite the Services Club on Woogaroo Street, and one gate on the field near the children’s playground.

WHAT HAPPENS IF IT RAINS?

If it is raining at 7:00am on the day of the Festival and showers are predicted all day, or should there be moderate wet weather (moderate defined as continual and steady rainfall), lightning associated with thunderstorms or high winds that might affect or endanger life or property, a decision will be made by the President and Organising Committee by 7:15am on each day of the event to cancel the event. Local radio stations and the festival’s official social media profiles and website will be utilised to announce this decision.

WHAT MEASURES HAVE BEEN IN PLACE FOR LOST CHILDREN?
The lost and stolen property and lost children control centre marked on the event map. Any steward or member of the event staff finding (or being presented with) a lost person or child will immediately contact security control and pass a description of the person, their name, location and any other relevant information. Any PA announcements will avoid using children’s names. Instead a request will be made for named parents or “anyone who is missing a member of their party” to present themselves to security. It is also a good idea to give your child a card with your contact details on it or write a contact number on your child’s arm.

IS THE FESTIVAL ACCESSIBLE
The entire festival precinct is accessible with ramps and directional signs. We would be happy to have our volunteer team make sure you have a comfortable visit at any of our festival precincts if you need assistance. Please email us ahead or time or visit our event control centre on the day and we will endeavour to help.

LOST PROPERTY
If you have lost something at the festival, please notify the Control Centre located here on the map. If you are still missing items post-event, get in touch we will search our lost and found items.

IS THE EVENT PET FRIENDLY?

It definitely is! We welcome pets to the festival precinct however your bestie must remain on a leash at all time to ensure patron safety.

WHAT SHOULD I BRING ON THE DAY?

Bring:

✔ – Sun protection

✔ – Good vibes

✔ – The whole family

 

Don’t Bring:

✘ Glass or cans

✘ Skateboards, scooters, rollerblades

✘ Weapons of any kind (including potential missiles)

✘ Flares, fireworks or sparklers

✘ Alcohol or drugs

✘ Laser lights or laser pens

✘ Water pistols

✘ Fires and open flames of any kind

✘ Sound systems

✘ Eskies, coolers or chilly bins

✘ Any other items deemed dangerous or potentially disruptive